Welcome

All orders are shipped within two business days of purchase, usually within 24 hours when possible. Custom orders can take an average of 3 - 5 days to be completed. I guarantee my work, so any problems at all your jewelry will be repaired or replaced within the first 14 days after it is received at no cost to you. Custom orders are not refundable unless there is a defect in materials or workmanship, in which it will be made good. Special custom orders will receive proofs for your approval, and communication on custom orders before they are completed. Should an error be made when placing an order (such as a duplicate transaction) please email me right away so I can correct the transaction before it is shipped. I love what I do and I hope you will too! Customer service is very important and I want you to be happy with every purchase.

Payments

We accept all payment methods offered and accepted by Etsy. Taxes charged are based on sales tax laws per state.

Shipping

I ship using the U.S. Postal Service and offer free domestic shipping to the U.S. through 12/31/17 as a special for your holiday shopping. You have the option at check out to upgrade shipping if you choose. You will receive a tracking number on each package.

Additional

A discount of 10% is offered on any purchases over $100.00 good through 12/31/17. For a discount on purchases exceeding $100.00 please use the following code when you checkout.
HOLIDAYSHOPPING