All orders are shipped within one business day of purchase. Custom orders can take an average of 3 - 5 days to be completed. I guarantee my work, so any problems at all your jewelry will be repaired or replaced within the first 14 days after it is received at no cost to you. Custom orders are not refundable unless there is a defect in materials or workmanship, in which it will be made good. Should an error be made when placing an order (such as a duplicate transaction) please email me right away so I can correct the transaction before it is shipped. I love what I do and I hope you will too! Customer service is very important and I want you to be happy with every purchase.
Methods of payment accepted are Visa, MasterCard, American Express, Discover and Pay Pal. Taxes charged are based on sales tax laws per state.
I ship first class domestic mail using the U.S. Postal Service. You have the option at check out to upgrade shipping if you choose. You will receive a tracking number on each package.
Just contact me within: 14 days of delivery
Ship items back to me within: 21 days of delivery
But please contact me if you have any problems with your order.
Great pride goes into each individual piece and all handmade jewelry is carefully designed and handcrafted with care. Should jewelry become damaged or break in the first 14 days after receipt it will be repaired or replaced at no charge to you.